Customer Relationship Management – Aug. 22

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Date(s) - August 22, 2019
11:00 am-1:30 pm

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Alzheimer's Association


Join us for an educational seminar facilitated by business trainer Charlie Moon.

Customer Relationship Management
The competition for customers has never been greater. Earning a place in the mind of the customer, so they think of your business first has never been tougher. In this session, you’ll learn the 4 strategies to managing customers. Leave this session with tools you can use at your business to increase profitability.

Prices (includes lunch):
Member: $80
Non-Member: $100

Charlie Moon, is a development strategist, consultant, facilitator and benefit auctioneer. Charlie’s extensive background in business development has led him to facilitate over 1500 workshops, keynote addresses and sessions ranging from “Overcoming Sales Call Reluctance” to “Major Account and Small Account” sales processes and “A Culture of Philanthropy”. In addition to working with for-profit and non-profit businesses on Development he works in the area of “transforming drama at home and in the workplace” as a Practitioner with the Bainbridge Leadership Center. Charlie is a Senior Consultant with Action Systems and has been turning bankers into sales people since 1994. Charlie reached the level of “Professional Speaker” with the National Speakers Association when he presented over 150 sessions per year. That was back in 1995. On a scale of 1-5 with 5 being the highest, in a room of over 100 people he was rated 5.87. To his session he brings energy, simplicity to the complex, a fresh perspective and a smile to your face.



3 ways to reserve:

  1. E-mail along with credit card or payment arrangements.
  2. Call 316.201.3264 and have your credit card ready.
  3. Complete the online form below.

Registering for any of our meetings and events is necessary so that the appropriate amount of food can be ordered and name badges can be printed prior to the event. WIBA incurs the cost for every RSVP, so our policy is A reservation made is a reservation paid. That simply means you will be charged even if you do not attend at the last minute.

Members are encouraged to pay at the time of registration Reservations must be made and paid for by 3 p.m. the day prior to the event. For those who wish to pay at the door for a previously made reservation, you will incur an additional fee of $5 to cover staff time taking the payment and providing a receipt. We appreciate your understanding and support of this necessary policy.


Bookings are closed for this event.